Question 1

How does the credit system work?

Accepted Answer

Every tool has a published credit cost — 5 for a rewrite, 20 for a long-form article. You buy a pack of credits once, and that single balance is spent across every tool on your account.

Question 2

Is there a monthly subscription?

Accepted Answer

No. Oply is one-time payments only. There is no renewal, no card kept on file for recurring charges, and nothing to cancel.

Question 3

Do credits expire?

Accepted Answer

No. Credits stay on your account until you use them.

Question 4

What happens when I run out?

Accepted Answer

Tools stop running and you are shown a prompt to buy more. Your history, favorites and projects stay exactly as they are.

Question 5

Do new tools cost extra?

Accepted Answer

No. Tools added after your purchase run on the credits you already own.

Question 6

How do I pay?

Accepted Answer

By card through Paddle, or in crypto through our crypto payment provider — pick either at checkout. The card and crypto options shown are exactly the ones configured on this deployment, and the currencies and networks listed are the ones that provider can actually settle.

Question 7

When are credits added to my account?

Accepted Answer

Only after the payment provider confirms the transaction and sends a signed confirmation to our server. Returning to a success page never adds credits by itself.

Question 8

What if I pay and nothing happens?

Accepted Answer

Crypto confirmations can lag behind the payment. Your order page shows the live status. If it has not resolved within an hour, contact support with your order ID.

Question 9

Can I get a refund?

Accepted Answer

Credit purchases are final. Credits are delivered the moment payment confirms, and every new account gets welcome credits so you can try the tools before paying. We still refund duplicate charges and credits that were paid for but never arrived, and a failed generation always returns its credits automatically. Full detail is in the Refund Policy.

Question 10

How good is the output?

Accepted Answer

Good enough to work from, not good enough to publish unread. Treat every result as a first draft: check facts, adjust the voice, and edit before it goes out.

Question 11

Can I use the output commercially?

Accepted Answer

Yes. What you generate is yours to use. You are responsible for reviewing it and for the claims it makes.

Question 12

Is my input used to train models?

Accepted Answer

Oply does not train models on your content. Your inputs are sent to the AI provider to produce your result and stored in your own history so you can find it again.

Question 13

What happens if a generation fails?

Accepted Answer

The credits reserved for it are returned automatically and a refund entry appears in your credit history.

Question 14

Is there a free trial?

Accepted Answer

New accounts start with a small welcome balance so you can try the tools before buying a pack.

Question 15

Can I delete my account?

Accepted Answer

Yes, from Settings in your dashboard. Deletion is immediate and permanent: your generations, saved results, projects and order records go with it, and any unused credits are forfeited rather than refunded.

Question 16

Can I use Oply on my phone?

Accepted Answer

Yes. The whole interface, including the tool workspaces, is built for small screens.

Frequently asked questions

Credits and pricing

Payments

Using the tools

Account

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